At Kowalski, our process and pricing are transparent, and tailored just for you.
We personalize your HVAC or plumbing project for your home, your needs, and your budget.
From the moment you contact us until the moment your project is finished, we operate with quality, clarity, and speed.
When you reach out to an HVAC or plumbing contractor, you need them to be responsive and attentive.
We give estimates with this in mind. Here is how they work:
You won’t wait long for us. We schedule you as quickly as your situation demands
At our meeting, we’ll talk with you to learn about your project and answer all your questions.
We’ll also walk through the indoor and outdoor areas of your home that are involved. We’ll assess the location, layout, size, and structural elements of your home and property, and take the necessary measurements.
We are extremely prompt with personalized, detailed estimates. We often send them within a day of our meeting.
We improve the quality of life for our customers with the least amount of disruption possible.
Here is how we conduct all of our HVAC installation and replacement projects:
You can accept our email proposal by typing your signature and clicking a single button. Then we send you a confirmation email that includes a copy of the signed proposal.
We also call you within a business day to request a deposit. When we receive your deposit, we order all the products we need for your project.
When your new products arrive at our shop, we call you to schedule your work. We let you know which team members are coming, and when they'll arrive.
If your project doesn’t require new products, or if we already have them in stock, we’ll schedule your work as soon as we receive your signed proposal and deposit.
At the scheduled day and time, we arrive at your home to start your project. We'll begin by meeting with you to review the project plan, and to answer any last-minute questions you might have.
We do our best to shield your floors, furnishings, and other items in your house from the dust and dirt that HVAC and plumbing projects can generate. We also clean job-related messes at the end of each workday and at the end of the project. We strive to leave no trace (except for beautiful work!).
When we complete your project, we'll conduct a walkthrough with you. At this point we’ll review the work we’ve done, answer your questions, and show you how to use and care for your new or repaired products.
We remain available to you to service and maintain your products throughout their life.
Here’s everything you need to know about how we deliver service and repairs:
We fit our work and our products to you. Not the other way around. So we size your project the right way at the right price.
Here are our practices regarding pricing:
We price your project according to the custom work we’ll be performing in your home, the time it takes, the number of team members it requires, and the products you're purchasing. We detail all of this in our estimates and invoices.
We welcome your questions about any of our pricing. Feel free to come to us with a quote you’ve received from another HVAC or plumbing company. We can compare estimates with you, explain the approach we are taking, and describe how we arrived at our price.
We stand behind our top-quality work and its ability to serve you for years to come. Our customers agree.
Our pricing on various products - particularly Lennox HVAC products - are better than you’ll find elsewhere. This is because as a Lennox Premier Dealer, we receive exclusive warranties and perks that we are able to share with our customers.
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